Project Overview
PulsePoint is an automated clinic management system. By providing patients with one-click booking links, the system transforms manual follow-ups into an automated pipeline that recovers dormant patients and protects recurring clinic revenue.
PulsePoint
Product Design
2025
The Challenge
The Appointment Management module serves as the operational core of this healthcare practice management platform. Designed to support busy clinic administrators, it reimagines the traditional daily schedule as a centralized, context-heavy calendar that brings scheduling logistics, patient history, and pre-visit notes into a single, unified view, ensuring care teams have instant access to the exact context they need to run their daily operations smoothly.
The Solution
Prevent front-desk staff from needing to open multiple tabs or navigate away from the main calendar just to view patient history or appointment details.
Speed up the time it takes an administrator to process a patient check-in or field a phone call, freeing up staff to focus on in-person customer service.
Ensure that doctors and medical staff have instant, up-to-date access to pre-visit notes and patient histories the moment an appointment begins.
